Do you really Understand your Customers and their needs? Being the core of any business, understanding customers, needs and want you have to react to, anticipating their future needs and start working on the leads at the right time is crucial

About Microsoft Dynamics Enterprise CRM

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software to help your people be more productive. Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. With sales, marketing, and customer service modules, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that enables closer relationships with customers and helps you achieve new levels of profitability.

Our Value Additions

At ZILLIONe, we believe customer relationship management (CRM) requires a holistic approach to improving customer acquisition, retention, and profitability.

Product Features

• Easy access through the familiar interface of Microsoft Outlook enables employees to view customer information when and where they need it, in the office or on the road.
• Record all customer interactions, from call history to purchasing preferences, and have it at your sales and support staff’s fingertips in real time.
• Use analytics tools that help you spot your most profitable customers for up-sell and cross-sell opportunities, and pinpoint areas for operational savings.
• Reduce your total cost of ownership (TCO) through faster deployment, lower training and operational expenses, and integration with existing databases, telephony, and infrastructure investments.
• Tailor Enterprise CRM to meet your current needs, with the scalability to add new functionality as your priorities evolves.