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Customer Forums |
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These are monthly events involving
the active participation of our customers. We share
the latest technology, new developments in business
and new solutions available in this forum. It is
also a forum to listen to our customers and share
our experiences. The focus here is on sharing knowledge
and experience between ZILLIONe and individual customers
and for customers to share knowledge amongst each
other. |
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Precautions services through system
audit |
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“Precaution is better than cure”
This service offers customers the opportunity to
evaluate the software solution they use and study
the system environment and users for instance, in
order to ensure minimal downtime by taking a proactive
stance on problem identification, so as to deal
with potential problems beforehand. This service
will be carried out at agreed frequencies by the
ZILLIONe consultants. |
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Implementation Audit |
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This is a continuous process during
a project implementation cycle till the project
completes, with aim to ensure the quality and completeness
of delivered solution and method of delivery. |
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Knowledge base |
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Service packs |
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On line training |
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Report library |
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Requirement gathering
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Requirement documentation and presenting
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Solution Design and prototyping |
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Implementation services |
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Systems upgrade services |
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Implementation tech support |
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System Upgrade tech support |
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| Business intelligence
solutions |
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Services are provided together
with Business intelligent tools to analyze and present
data in a number of forms to meet the decision making
needs of customers. |
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We offer specific levels
of agreements to match differing customer needs and also
cover support services for local and overseas customers.
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