Sage Asia Product Purchase Policy
Effective October 1st 2009, sales of Sage ACCPAC products to existing customers will only be available to customers enrolled in a Sage Cover plan. This policy change will protect customers from potential mixed version compatibility issues. Additionally, this policy change aligns Sage ACCPAC product purchase policy with similar practices followed across the broader Sage business. Please find below the types of product purchases affected by the policy.
- Upgrades
Product upgrades (upgrading of products from previous version to the current version) will no longer be offered as customers who are on a Sage Cover plan will automatically receive the latest software version.
- Trade-Ups -
Product trade-ups (moving from one edition to a higher edition) will only be offered to customers who are on a Sage Cover plan.
- Add-Ons
Product Add-Ons (adding modules or additional users) will only be offered to customers who are on a Sage Cover plan.
*ReferTerms and conditions applicable to the above policies.
Terms & Conditions
General Terms & Conditions
- Customers must submit a copy of their current Product License Certificates when purchasing Trade-ups and Add-ons.
- All trade-ups and Add-on products will require a mandatory 1-year Sage Cover subscription.
- All prices for Trade-ups and Add-ons will be based on the then current Suggested Retail Price published by Sage Asia for the applicable territory.
Trade-up Terms & Conditions
- Trade-ups apply to the entire suite of products, where applicable. Individual products within a product suite are not eligible for Trade-ups.
- Upon trading up, the traded-in version of the product license as well as all previous version of the product is deemed to be invalidated.
- Education, Not-For-Resale, Trial and Demonstration versions are not eligible for Trade-ups.
- Only the product license can be traded-up. Sage Cover subscriptions are deemed to have expired when the license is traded-up and a new mandatory one-year Sage Cover subscription is applicable.